An Oshawa resident has issued a caution to homeowners following Durham Region’s refusal to cover $1,600 in plumbing expenses caused by a tree owned by the city. Bev Fiddler claims the region is enforcing its bylaw unjustly, penalizing her and her spouse for promptly addressing damage they did not create.
The incident occurred on January 3 when Fiddler noticed a drainage issue while doing laundry in the basement. Despite their quick action, they found raw sewage in the water following attempts to clear the blockage. Water began overflowing from the sealed water main drain in the electrical room, prompting them to seek emergency plumbing assistance.
The plumber discovered a significant tree root obstructing the water main, attributing the responsibility to the City of Oshawa due to the tree’s proximity to the couple’s property. Despite being informed that the city’s bylaw covers sewer services, including unblocking, without prior authorization, Fiddler proceeded with the repairs.
After incurring the plumbing costs, Fiddler contacted the city for assistance, resulting in the sealing of the water main within two weeks. However, her reimbursement claim to the region went unanswered until July when she was informed of its denial in January, a decision she was unaware of until then.
Facing the prospect of costly legal proceedings to contest the decision, Fiddler expressed frustration over the lack of flexibility in the region’s approach. She highlighted the urgency of her actions to avert property damage and protect against potential electrical hazards.
Despite the rejection of her claim, Fiddler pushed for the tree’s removal to prevent future incidents. While the city initially declined due to the tree’s condition, they eventually trimmed the exposed roots in response to her persistence.
In light of the financial strain caused by the unexpected expenses, Fiddler emphasized the challenges many residents face in such circumstances. She sought support from her local city councillor, Brian Nicholson, who indicated that the matter was under review by staff.
Durham Region confirmed the closure of Fiddler’s claim following the denial, maintaining that no further actions were being taken at present. Nicholson’s reference to potential budget allocations for water and sewer issues in the region in 2026 did not align with the region’s official statement, which clarified the absence of related budget items or insurance claims in Fiddler’s area for the upcoming year.