A man from Langley, British Columbia, who relies on a wheelchair, is facing difficulties attending events at Rogers Arena due to non-disabled individuals occupying accessible seating areas. Michael Coss, who sustained a traumatic brain injury in a car accident in 2006, requires a walker or wheelchair for mobility. Despite undergoing daily physical therapy, Coss remains at a high risk of falling and considers leisure activities crucial for his well-being.
The accessible sections at Rogers Arena are designed to accommodate wheelchair users and those with mobility challenges, offering ample legroom, easy access, and additional seating for attendants or companions. However, there is a growing concern that people without disabilities are taking advantage of these designated seats by falsely claiming the need for them.
According to advocates, the misuse of accessible seating deprives individuals like Coss of the opportunity to participate in events, highlighting a lack of accountability among venues, ticket sellers, and authorities in addressing the issue. Instances of able-bodied individuals occupying accessible seating areas have been reported, raising questions about the integrity of the system.
Rogers Arena’s owners, Canucks Sports & Entertainment, emphasize their commitment to respecting the privacy and dignity of all fans, stating that accessible seating is not limited to wheelchair users but also includes individuals with various mobility limitations or invisible disabilities. However, disability rights advocates argue that more stringent measures should be in place to prevent abuse of accessible seating privileges.
While venues like Rogers Arena sell accessible seats on an honor system without requiring proof of disability, critics suggest implementing a verification process similar to the UK’s Nimbus Disability Access Card system. This would involve individuals presenting a pass demonstrating their need for accessible seating, ensuring that such accommodations are reserved for those who genuinely require them.
Efforts to address the misuse of accessible seating have been met with challenges, as existing regulations do not mandate proof of disability for purchasing these seats. Disability advocates stress the importance of implementing transparent guidelines and accountability measures to safeguard the rights of individuals with disabilities and prevent the exploitation of accessible seating resources.